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Services & Support

Professional services and support

Our teams have seen hundreds of transformations. We can help you work out what you need, how to configure it to your market, and how to get up and running faster.

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Scope out the right solution

Every business is different. Our regional experts will help you identify the best solutions for you and configure them to your needs – and those of your market.

Get it launched and stable

Our service teams will support you through integration, testing and delivery – and train your people too.

Video launch service animation

We’ll handle the day-to-day

Ongoing management and technical support means you can leave service maintenance to us and concentrate on actually running your business.

Our policies

We use a fully transparent process to define policies for the company and products that support our services and solutions. Take a look at our policies here.

Policy centre

Talk to us about how our service teams can help your business.

Get in touch

Need help right now?

Let our customer service teams know.

  • Check out our user manuals and software downloads here.

    Access our documentation

  • Get in touch with us if you have any issues with your Synamedia solutions.

    Get help now

  • If you prefer to talk to us directly, please use one of the phone numbers provided here.

    Phone support

Deliver an Advanced Streaming Experience at Scale

Synamedia Go provides video streaming services with a flexible and modular way to launch, manage, and evolve their streaming service.