Collaboration empowers broadband service providers with multi-vendor freedom, faster and scalable service orchestration
ATLANTA and DENVER – 25th September 2025 – Hitron Technologies Americas and Synamedia today announced that Hitron now supports the Synamedia Gravity device and service orchestration platform through a pre-validated, standards-based TR-369 (User Services Platform) integration. This development highlights Hitron and Synamedia Gravity’s openness and interoperability, enabling broadband service providers to simplify operations, accelerate deployments, and maintain freedom of choice across multi-vendor ecosystems.
The pre-validated integration with Hitron and Synamedia Gravity eliminates the uncertainty and delays associated with custom development. With Synamedia Gravity’s agentless standards-based architecture, service providers can now rapidly deploy Wi-Fi 7 mesh routers with full orchestration capabilities, including advanced analytics, diagnostics, and device management — ensuring faster time-to-market and lower operational complexity.
“Openness and simplicity are at the core of Hitron,” said Greg Fisher, President and CTO of Hitron Technologies Americas. “With this pre-validated, standards-based TR-369 integration to Synamedia Gravity, operators can confidently deploy Hitron’s Wi-Fi 7 mesh routers and other CPE more quickly and at lower cost, while knowing their networks are built on proven interoperability that will scale with future technologies.”
Benefits of the TR-369 Pre-Validated Integration include:
- Accelerated Deployments: Pre-validated integration reduces risk and speeds service launches.
- Future-Proofed Flexibility: Standards-based TR-369 ensures adaptability and avoids vendor lock-in.
- Operational Simplicity: Familiar workflows and enhanced self-service for both providers and subscribers.
- Proven Results: Gravity deployments already show fewer truck rolls, better customer experiences, and proactive issue resolution.
The first Hitron device supported through this integration is the Wi-Fi 7 mesh router, featuring tri-band Wi-Fi 7 with EasyMesh, 10 GbE and 2.5 GbE ports, voice capabilities, and TR-369 remote management. With Hitron and Synamedia Gravity together, operators gain comprehensive control over firmware upgrades, provisioning, network topology, AI-driven Wi-Fi diagnostics, client monitoring, speed testing and real-time alerts.
“Broadband service providers no longer need to choose between speed and flexibility,” said Patricia Kellaghan, senior director of product management for Synamedia Gravity. “Our agentless architecture and pre-integrated approach delivers both a complete end-to-end solution that eliminates operational complexity while providing technology freedom.”
Join us at SCTE TechExpo 2025 where the TR-369 integration will be showcased at the Synamedia booth (H1026).
About Hitron Technologies
Hitron Technologies is creating technology for tomorrow’s networks, changing the way the world works, plays, and connects. With over 30 years of experience and more than 50 million devices shipped worldwide, Hitron provides a comprehensive portfolio of broadband solutions spanning DOCSIS and PON gateways, Wi-Fi systems, diagnostic tools, and cloud services. Many of these solutions leverage AI and advanced data intelligence, empowering ISPs to monitor connection quality, optimize service delivery, and deliver extraordinary customer experiences.
To learn more about Hitron Technologies Americas, visit www.us.hitrontech.com
About Synamedia
We’re trusted by service providers and content owners to deliver, enrich, and protect video. The flexibility and agility of our cloud and SaaS products enable customers of all types and sizes to launch, monetise, and scale services at speed. Our award-winning portfolio includes advanced advertising, business analytics, broadband and streaming video platforms, anti-piracy solutions, and video network solutions for processing, distribution, and delivery. Synamedia is backed by the Permira funds.
Twitter: @SynamediaVideo
LinkedIn: Synamedia
