In the broadband race, agility isn’t a luxury—it’s survival. While competitors wait months for vendor approvals, you could be launching new services in weeks. Whether you’re a Tier 2/3 ISP, a municipal broadband provider, or a fiber or Fixed Wireless Access (FWA) disruptor, the ability to scale fast, operate lean, and innovate freely defines your success.
That’s why Synamedia Gravity was built agentless by design—to give service providers the freedom to choose, the power to scale, and the control to differentiate.
This Matters Most If You:
– Manage multi-vendor customer premises equipment (CPE) fleets across DOCSIS, Fiber, or FWA
– Need to rapidly deploy services in competitive markets
– Want to avoid lengthy integration projects
Why Agentless Matters: Breaking Free from the Old Playbook
Legacy platforms rely on embedded agents—firmware-bound software that slows onboarding, locks you into vendor ecosystems, and limits innovation. Every new device becomes a negotiation. Every firmware update, a delay.
Gravity flips that script.
With Gravity’s vendor-agnostic agentless architecture, you can onboard any device—DOCSIS, Fiber, FWA—without touching the firmware. No embedded software. No certification bottlenecks. No vendor lock-in.
Accelerated Time-to-Market: From Months to Weeks
Agent-based platforms can take months to onboard new devices. Gravity does it in as little as 60 days—a critical advantage for lean teams and fast-moving providers.
And because Gravity supports open standards like TR-369, TR-069, WebPA and works with virtually any vendor’s software stack RDK, OpenWRT, and prpl—no custom integrations required.
Unlocking the Full Potential of Your Network
Agents often sit on top of the CPE stack, obscuring native telemetry and limiting orchestration. Gravity’s agentless approach gives you:
• Full Access to Native Device Capabilities: Telemetry, diagnostics, orchestration hooks
• Zero-Touch Provisioning: Automated firmware upgrades with no performance degradation
• True Vendor Neutrality: Supporting any CPE, any stack, any access technology
• Complete Network Visibility: No agent overlays masking device performance
Modular by Design: Built for Scale and Control
At the core of Gravity is a cloud-native, modular architecture that separates orchestration, analytics, and control enabling seamless scaling:
• Orchestration Layer: Automates provisioning, firmware upgrades, and service activation
• Data Ingestion & Analytics: telemetry powers predictive diagnostics and AI-driven insights
• Control & Management: Unified dashboards for operators and branded portals for subscribers
Gravity enables phased rollouts, targeted migration of legacy CPE, and pay-as-you-grow SaaS models—ideal for providers of any size
Strategic Impact: More Than Just Flexibility
Gravity’s agentless architecture isn’t just a technical decision—it’s a strategic enabler. It empowers service providers to:
• Launch faster: No firmware dependencies or vendor delays
• Operate smarter: Unified platform across DOCSIS, Fiber, and FWA
• Scale seamlessly: Modular SaaS model adapts to your growth
• Differentiate boldly: Deliver advanced services without being boxed in
And because Gravity coexists with legacy ACS systems, you can modernize at your own pace—without disruption
Conclusion: The Future Belongs to the Open
In a market where speed, flexibility, and openness define success, Gravity gives service providers the freedom to choose—and the power to lead.
• Faster Time to Market
• Smarter Operations with a single pane of glass
• Lower Costs with no agent integration or certification delays
• Future-Proofwith open standards and modular design
• Freedom of Choice to control your roadmap
What’s Next?
This is the second post in our Freedom to Choose series. Read part one to see why vendor-agnostic platforms are a strategic imperative, not just a technical preference
Learn how Synamedia Gravity can transform your device and service management operations.
About the Author
Patricia Kellaghan is a global product leader with over two decades of experience, bridging both sides of the Technology, Media & Telecom ecosystem—service providers and technology innovators.
As Senior Director of Product Management at Synamedia, she leads strategy and GTM for Synamedia Gravity, a cloud-based B2B SaaS platform that accelerates time-to-market and delivers business value for broadband service providers.